We are sorry to hear that there is a problem with your order. Don't worry. Please allow us to find a solution to remedy this for you. In order to make a claim, please fill in a claims form here and allow up to 3 business days for us to process it. Please be patient over the holiday period especially - we promise we will get back to you. 

We send all of our orders via the below dispatch options.

1) Dispatched when ready (specific varieties)
2) Dispatched ASAP (in season / dry goods)
3) Dispatched on a specific date (in season only)
4) Subscriptions which are sent every 1, 2, 3 or 4 weeks (as per your selection)

Depending on what you have ordered, will depend on when we can dispatch it.
Please check your order, and if you are still unsure, drop us an email. You can always login to your account here to check tracking details as well. 

Shop our website to check out our fruit prices, and use the shipping calculator in the cart to check freight!

You can check out our fruit availability here.

You can book an orchard tour online here.

Please apply for a job here. We keep all job applications on file, and we will call you if we require an interview.