Feel free to drop us an email, call us or visit us right here in Central Otago! You may find the below links of assistance if you would like some immediate help with your enquiry.
Our orchard is limited in size, and we only grow so much fruit. Due to INCREDIBLE demand and our limited supply, we sell out of most varieties VERY QUICKLY once they are released.
Pre-orders for Cherries typically begin in October, and Stonefruit in November (for the 2025 season). To ensure fairness, we release our fruit in stages, giving more customers a chance to place an order.
Unfortunately, we are STRICTLY unable to accept orders before our official release dates. We encourage you to sign up for our newsletter to stay informed and order immediately once we open for pre-orders.
We are sorry to hear that there is a problem with your order.
Don't worry. Please allow us to find a solution to remedy this for you.
In order to make a claim, please fill in a claims form here and allow up to 3 business days for us to process it. Please be patient over the holiday period especially - we promise we will get back to you.
We send all of our orders via the below dispatch options.
1) Dispatched when ready (specific varieties)
2) Dispatched ASAP (in season / dry goods)
3) Dispatched on a specific date (in season only)
4) Subscriptions which are sent every 1, 2, 3 or 4 weeks (as per your selection)
Depending on what you have ordered, will depend on when we can dispatch it.
Please check your order, and if you are still unsure, drop us an email. You can always login to your account here to check tracking details as well.
Shop our website to check out our fruit prices, and use the shipping calculator in the cart to check freight!
You can check out our fruit availability here.
You can book an orchard tour online here.
Please apply for a job here. We keep all job applications on file, and we will call you if we require an interview.
73 Luggate-Cromwell Road
Cromwell 9384
New Zealand
Online Fruit Stall: 24/7
Fruit Stall & Ice Cream Kiosk:
Regular hours: 8.00am-7.00pm 7 Days
Ph: 03 445 0596
Fax: 03 445 3596
info@jacksonorchard.co.nz
orders@jacksonorchard.co.nz